Support
Technical support for the 1099FIRE software is free for the tax year that the software was purchased. We have a friendly and courteous staff that can resolve almost any technical support issue that might arise.
You can reach support by e-mail at support@1099fire.com or by phone at (480) 706-6474. We appreciate support by e-mail because it gives us time to research the question and provide the best solution. We check e-mail often from November until late-June and will respond as quickly as we can.
FIRE
Form 1042-S
Forms 1098, 1099, 3921, 3922, 5498, W-2G
Form 8027
Form 8955-SSA
Questions? Set up an appointment with technical support. We can answer almost any technical support question you have and we are happy to help.
Frequently Asked Questions (FAQs)
You can email support@1099fire.com for help with software or outsourcing questions. Our team responds promptly and investigates every issue in detail.
For faster assistance during tax season, you can also call (480) 706-6744.
Our support team assists with software setup, data import errors, print/e-file questions, corrections, renewals, and outsourcing uploads.
We also provide access to sample Excel templates and guides for all supported IRS forms.
During peak filing season (December 15 – April 15), extended phone and email support are available, including weekends.
Outside of that window, we maintain regular weekday business hours and continue to answer support emails daily.
Yes — the recommended method is email at support@1099fire.com since it gives their team time to investigate and reply thoroughly.
This allows detailed issues (file format problems, import errors) to be handled more effectively than by phone alone.
You can reach support by phone at (480) 903-5729 Extension 102.
Yes. Visit our Sample Excel Files page to download ready-to-use templates for every form. These templates ensure your data imports cleanly into the software and reduces the risk of IRS rejections.