How do I register the software?
Once you have downloaded and installed the software, the software will display a Register Software screen (a sample of which appears below) and a unique 6-digit User ID number:
Attain a passcode (through the shopping cart, by email, or by phone)
After you order, the shopping cart will ask you for the 6-digit User ID number that appears on your registration screen. Enter that ID number and the shopping cart will dispense a passcode (and e-mail a copy to you as well). Put a check in the box for each module you purchased. If you purchased all of the modules for paper filing, click on Select All. If you purchased the electronic filing version, click on Select All and also put a check in the FIRE box. Then type in the passcode and the following box should pop up thanking you for the purchase.
You can also
email the 6-digit User Id number to
firstname.lastname@example.org or call
(480) 460-9311 to to receive a passcode. From January till
April 15, our phones are typically very busy and we get alot of
e-mail. The quickest and easiest way to receive a passcode is
through our shopping cart.
If you purchased multiple licenses,
you can return to Software Activation screen at any time to
enter additional User ID numbers and attain those activation codes.
Problems Registering? If you have any problem registering the software, please contact sales at (480) 460-9311 or by e-mail at email@example.com. Technical Support If you have technical support questions, please e-mail firstname.lastname@example.org or call (608) 444-6575 anytime. We have lots of information on our website, you can open a support ticket for us to review, or join and post a question on our yahoo group.
We have a friendly and courteous staff that can resolve any technical support issue that might arise. Please send an e-mail to email@example.com with any comments you might have.