1095 Software Pre-Sales Questions

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Licenses/Cost
How many licenses do I receive with my purchase?
How much is one additional license?
What is the cost for upgrading?
What is the cost for renewing the software with next year's version?

Installation
Can I install the software on a network?
Can I install the software on a Macintosh operating system?

Activation
How quickly can I get the passcode to activate the software?
I got a new computer. How do I transfer my registration from my old computer to my new computer?
How long is the registration valid for?

Data
Can I import data from excel into the software?
How many records can be imported into the software?
Can I use data from last year in the software?
Is my data secure?

Electronic Filing
Do I have to file my 1095 forms electronically?
What is the minimum number of forms that I can file electronically?
What is the maximum number of forms that I can file electronically?
Can you efile on our behalf?
Do I need an account with the IRS to file electronically?
How many TCC numbers or Transmitter Control Codes do I need?
Does the 1099FIRE software upload data to your website or directly to the IRS?
I filed my 1095 forms electronically but forgot to include a few employees. What should I do?

How many licenses do I receive with my purchase?
One license per purchase. You should only need one license. The data is put together in an XLS spreadsheet and imported into the software for printing and e-filing. Multiple people can work on the XLS spreadsheet.

How much is one additional license?
Please contact sales at info@1099fire.com or call (480) 706-6474 and they can let you know the cost for an additional license.

What is the cost for upgrading?
Difference in cost between the Individual version and the Enterprise version you already purchased. You may also upgrade to our Complete Outsourcing where we print, mail, and electronically file to the IRS. Just call our sales office at (480) 706-6474 and they can process this upgrade.

What is the cost for renewing the software with next year's version?
The renewal cost is here https://www.1099fire.com/existing_customers/how_to_renew.htm

Can I install the software on a network?
Yes. All of our software functions on any Windows operating system. The software functions on networks or stand-alone personal computers and is compatible with all printers. This software is not designed for multiple people to be working on the same file at the same time. The optimal install is on a stand alone computer, with users having access to the spreadsheet if necessary.

Can I install the software on a Macintosh operating system?
Maybe. All of our software is designed to function on a Windows-based operating system. If you install Windows on a Macintosh, then you can run any Windows-based software including this program. We have Macintosh computers here at our Service Bureau with Windows installed on them and we can run the 1095 software with no problem. But without the Windows operating system installed the software will not function.

How quickly can I get the passcode to activate the software?
Order online and the shopping cart will provide a passcode within seconds after ordering. Or order by phone and our sales office can provide a passcode. We have a friendly and courteous staff that is available throughout the day, Monday through Friday, and checks e-mail at night and on weekends and will provide a passcode as quickly as we can. A passcode is typically issued the same day that the software was purchased.

Ordering online is the fast way to attain a passcode for the software.

I got a new computer. How do I transfer my registration from my old computer to my new computer?
Unregister the software from the current machine. To do this, go to Help/Return License and the software will display a return authorization number. Then download and install the software on your new computer and email us the user ID for that new machine and the return authorization number from the old computer and we will generate a passcode and email it back.

How long is the registration valid for?
The software must be renewed each year. Unless the IRS makes major changes to the forms, your spreadsheet and data from the previous year can be maintained and updated easily.

Can I import data from excel into the software?
Yes. You can import xls or xlsx excel file formats. Sample excel import files can be downloaded here.

How many records can be imported into the software?
The software has a limit of 2,500 records which can easily be expanded. Just call our sales office at (480) 706-6474 to purchase additional 10,000 record increments. The software can be modified to import any number of records; the IRS does have a limit as to how large of a file they will except. From our experiences, 100,000 records will create a file for electronic submission that is just about the largest the IRS will accept. If you have more than 100,000 records to transmit electronically, you probably have to split the excel files into manageable sizes.

Can I use data from last year in the software?
Typically yes. The IRS modifies the forms every year. If the IRS makes small to reasonable changes to a form, then we go out of our way so you can open last year data file format and/or import from excel using the same layout you had the prior year. If the IRS makes radical changes to a form, then the excel file format used for importing as well as the data file for retrieving has to change and retrieving data from a prior year is more challenging. We can still export the prior year data to excel and show you how to make changes to that excel file to get it to line up to this year's file format.

Is my data secure?
Yes. You download and install the software to your local computer. We have no access to your data whatsoever. Your data is electronically filed directly to the IRS and not transmitted to our servers.

Do I have to file my 1095 forms electronically?
Paper filing has come to an end. Employers will no longer be able to paper file if they have 10 or more 1095-B or 1095-C forms and instead will need to file their ACA information electronically.

What is the minimum number of forms that I can file electronically?
There is no minimum. You can efile one return electronically.

What is the maximum number of forms that I can file electronically?
The maximum file size you can transmit to the IRS is 100 MB which is about 80,000 records. You can always split a file.

Can you efile on our behalf?
Yes. Absolutely. We can print and mail as well. Just call our sales office at (480) 706-6474. We can efile any quantity of data using our TCC number.

Do I need an account with the IRS to file electronically?
Yes. You need a TCC number or transmitter control code to file electronically to the IRS. Its free and easy to attain. It does take about 1-4 weeks to attain the TCC number depending on when you apply. Applying for a TCC number during the summer months and the IRS will send back the TCC number within a week (oftentimes the same or next day that you applied). But if you apply for a TCC number during tax season, the IRS is very slow on replying and it can take at least 4 weeks to attain a TCC number. But once you have attained the TCC, it remains active year after year.

How many TCC numbers or Transmitter Control Codes do I need?
One.

Does the 1099FIRE software upload data to your website or directly to the IRS?
Our software will transmit you data directly to the IRS and not through us or our service bureau. Other products on the market transmit the data to that service bureau and then they efile on your behalf and charge you per record that is transmitted. With our software, you efile directly to the IRS and the IRS sends the results back directly to you.

I filed my 1095 forms electronically but forgot to include a few employees. What should I do?
You can split a file into smaller files. If you have 100 records, you could in theory submit 100 files with 1 record in each file. If you forget a recipient, put together an original file with 1 record and submit just that one record.