Incorrect e-mail address provided.
When the “Verify Your Filing Information” screen is
displayed, make sure your correct e-mail address is listed. If not,
please update with the correct e-mail address.
If an incorrect e-mail address is provided, you can
still log back into the FIRE system and check your file status at
Transmitter does not check the FIRE System to
determine why the file is bad.
The results of your file transfer are posted to the
FIRE System within two business days. If the correct email address
was provided on the “Verify Your Filing Information” screen when the
file was sent, an email will be sent regarding your FILE STATUS. If
the results in the e-mail indicate “Good, not Released” and you
agree with the “Count of Payees”, then you are finished with this
file. If you have any other results, please follow the instructions
in the Check File Status option.
If the file contains errors, you can get an online
listing of the errors. Date received and number of payee records are
If the file is good, but you do not want the file
processed, you must contact IRS/ECC-MTB within 10 calendar days from
the transmission of your file.
Incorrect file is not replaced timely.
If your file is bad, correct the file and timely
resubmit as a replacement.
Transmitter sends an original file that is good,
and then sends a correction file for the entire file even though
there are only a few changes.
The correction file, containing the proper coding,
should only contain the records needing correction, not the entire
Transmitter sends a file and CHECK FILE STATUS
indicates that the file is good, but the transmitter wants to
send a replacement or correction file to replace the
Once a file has been transmitted, you cannot send a
replacement file unless CHECK FILE STATUS indicates the file is bad
(1-2 business days after file was transmitted). If you do not want
us to process the file, you must first contact us toll-free
1-866-455-7438 to see if this is a possibility.
Transmitter compresses several files into one.
Only compress one file at a time. For example, if
you have 10 uncompressed files to send, compress each file
separately and send 10 separate compressed files.
File is formatted as EBCDIC.
All files submitted electronically must be in
standard ASCII code. EBCDIC stands for Extended Binary Coded Decimal
Transmitter has one TCC number, but is filing
for multiple companies, which TIN should be used when sending
When sending the file electronically, you will need
to enter the TIN of the company assigned to the TCC. When you upload
the file, it will contain the TINs of the other companies for which
you are filing. This is the information that will be passed forward.
Transmitter sent the wrong file, what should be
Call the IRS/ECC-MTB as soon as possible toll-free
at 1-866-455-7438. They may be able to stop the file before it has
been processed. Do not send a replacement for a file that is marked
as a good file.