Email

The best way to reach support is by e-mail.  Our support e-mail address is:

support@1099fire.com

We appreciate support by e-mail because it gives us time to research the question and provide the best solution. We check e-mail often and will respond as quickly as we can.

Phone

You can also reach us by phone at:

Support: (608) 444-6575
Saturday 8am-12pm CST
Monday-Friday 8AM-5PM CST

From January till late-April, we work hard to staff the phones late into the night and on weekends.

We encourage you to send an e-mail to info@1099fire.com with any feedback or comments about any of our products or services.